Your Guarantee

Customer Promise

60 Days Satisfaction and Performance Guarantee.

In the rare event that you are not satisfied with your result, you can return your BrodTeNS bracelet(s) to us 60 to 70 days from the invoice date in the original packaging together with all the contents, the original purchase receipt and a covering letter, to receive a partial refund.

NB: 20% of the purchase price excluding P&P will be deducted from each product returned.

It is recommended that products returned are sent by Royal Mail signed for service as we will not accept responsibility for any goods that go missing.

Satisfaction and performance guarantees exclude BrodPod K9 and Equine products.

This does not affect your statutory rights.

Guarantee claims can only be accepted if you have the original receipt and packaging.

In the unlikely event of a claim, please contact us for advice.

Also see Terms of Supply.

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